Tech Support: Error Unknown Image
Metascore
70

Mixed or average reviews - based on 11 Critics What's this?

User Score
7.2

Mixed or average reviews- based on 5 Ratings

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  • Summary: Things are not what they seem at your new tech support specialist job. While resolving customer issues, you soon find yourself in the middle of a conspiracy. Will you side with your employer, join a rogue hacktivist group bent on destroying them, assist the police or stand alone?
Score distribution:
  1. Positive: 3 out of 11
  2. Negative: 0 out of 11
  1. Feb 28, 2019
    82
    Quotation forthcoming.
  2. Feb 26, 2019
    80
    Some niggling problems, and a feeling of repetition keep it from being a fantastic game, but it’s still a great one.
  3. Mar 12, 2019
    75
    The difficulty curve is spot-on but storytelling pacing could be better and more emotional. With core game play that becomes as monotonous as you'd expect, the side-stories needed higher stakes for more emotional investment.
  4. Feb 26, 2019
    70
    A lovely experiment in its own right, Tech Support: Error Unknown is not for the faint of heart. Even at the lowest difficulty, it only comes into its own with an attentive player capable of reading between the lines. Though technical problems exist, they don’t get in the way too much. Recommended for those who’d like to try out something new and different, and don’t have a problem with sticking with the game until it really clicks.
  5. Feb 28, 2019
    70
    There is a slight underlying frustration in Tech Support — an inability to articulate exactly what you want to say. But a part of me feels like it perhaps adds to the experience. There is an overall feeling of being trapped, whether that’s in the endless cycle of query and response, or in the narrative. It plays on the fact that Tech Support is both a permadeath game and one that relies heavily on decision-making and branching narrative paths. On the whole I’m impressed by how much the game accomplishes using comparatively little, building what amounts to, a fairly full-on gaming experience. In many ways, Tech Support could be a hell metaphor for troubleshooters.
  6. 60
    For something intended to be played many times, Error Unknown has a tendency to drag on. It would have benefitted from tightening up, each ‘run’ lasting fewer days in order to maximise novelty and minimise repetition. But despite having more than a few bugs in its execution, Tech Support: Error Unknown just about qualifies as a minimum viable product. Ticket completed.
  7. Mar 11, 2019
    59
    Tech Support: Error Unknown is a short little game, quick to play, easy to digest, and honestly, compelling enough to make me want to find out what happens next. I did a single playthrough, myself, and tried the slightly harder modes, which I didn’t see much of a difference in, but maybe that would become more apparent further down the road. I think, though, that the developers have a lot of unresolved issues from their time at the Help Desk prison and I think I want to hug them. I know I need a hug after that.

See all 12 Critic Reviews

Score distribution:
  1. Positive: 1 out of 1
  2. Mixed: 0 out of 1
  3. Negative: 0 out of 1
  1. May 30, 2019
    8
    This review contains spoilers, click expand to view. Short and fun game, With a variety of endings. It's worth getting it if you're in for a Many finishes, Short game. Expand